| Guide
for Tenants
Finding a property
Kingston
Upon Thames and Surrey
The first step is to contact us to provide brief details about yourself
and about the accommodation you require. We then search our database for
suitable properties for you to view. If not urgent, we log your details
so that we can contact you as suitable properties become available. It
is wise to start looking about a month before you wish to move, as the
nicer properties are viewed and reserved quickly. We regret that we cannot
assist dss claimants. Our tenancies are granted for a minimum term of
6 months.
Viewings
Viewings will be arranged at times to suit you, including evenings and
weekends, and you will invariably be accompanied by a member of staff,
who can give advice and answer any questions you may have.
Reserving the property
Once you have decided on a property, you will need to reserve it by paying
a 'holding deposit', usually equivalent to one week's rent. Assuming that
the tenancy goes ahead, this will be deducted from the monies due before
you move in. If the landlord declines to grant the tenancy, it will be
refunded. However the deposit will be forfeit if you decide not to proceed
for any reason, or if you fail to provide complete and accurate information
in your application.
References
As a minimum we will require satisfactory references from your employer
(or college), and a previous or current landlord. We may also require
a personal reference, and sometimes a guarantor. In addition a credit
check will be undertaken. We will use the services of an independent referencing
company to obtain and evaluate these references.
Rents
Rents are normally quoted calendar monthly, and payable monthly in advance.
The tenant is usually also responsible for Council Tax, Water Rates, Gas,
Electricity and Telephone costs. All rents are payable by bank standing
order to our company bank account.
Deposit
A security deposit of a minimum of six weeks rental must be paid, and
will be held by ourselves as stakeholders in a secure client account throughout
the tenancy term. This is held to cover damage, breakages, and any other
liabilities under the terms of your tenancy agreement. Please note that
under no circumstances can the deposit be used by the tenant to cover
rent.
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