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We have found from experience that a good relationship with tenants is the key to a smooth-running tenancy. As property managers the relationship part is our job, but it is important that the tenants should feel comfortable in their temporary home and that they are receiving value for their money. This is your job.
Our policy of offering a service of quality and care therefore extends to our tenant applicants too and we are pleased to recommend properties to rent which conform to certain minimum standards.Quality properties attract quality tenants.
General condition
Electrical, gas, plumbing, waste, central heating and hot water systems must be safe, sound and in good working order. Repairs and maintenance are at the landlord's expense unless misuse can be established.
Appliances
Similarly, appliances such as washing machine, fridge freezer, cooker, dishwasher etc. should be in usable condition. Repairs and maintenance are at the landlord's expense unless misuse can be established.
Decorations
Interior decorations should be in good condition, and preferably plain, light and neutral.
Furnishings
It is recommended that you leave only minimum furnishings, and these should be of reasonable quality. It is preferable that items to be left are in the property during viewings. If you are letting unfurnished, we recommend that the property contains carpets, curtains and a cooker.
Personal items, ornaments etc
Personal possessions, ornaments, pictures, books etc. should be removed from the premises, especially those of real or sentimental value. Some items may be boxed, sealed and stored in the loft at the owner's risk. All cupboards and shelf space should be left clear for the tenant's own use.
Gardens
Gardens should be left neat, tidy and rubbish-free with any lawns cut. Tenants are required to maintain the gardens to a reasonable standard provided they are left the necessary tools. However, few tenants are experienced gardeners and, if you value your garden or if it is particularly large, you may wish us to arrange maintenance visits by our regular gardener.
Cleaning
At the commencement of a tenancy the property must be in a thoroughly clean condition and at the end of each tenancy it is the tenant's responsibility to leave the property in similar condition. Where they fail to do so, cleaning should be arranged at their expense.
Mail forwarding
We recommend that you make use of the Post Office Redirection Service. Application forms are available at their counters or follow the link and apply on line, the cost is minimal. It is not the tenant's responsibility to forward mail.
Information for the tenant (House Manual)
It is helpful if you leave information for the tenant on operating the central heating and hot water system, washing machine and alarm system and the day refuse is collected etc.
Keys
You should provide one set of keys for each tenant. Where we are managing the property we will arrange to have duplicates cut as required.
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PropertyLive.co.uk
